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POST
/
customer-service
Criar Atendimento
curl --request POST \
  --url https://sell.ia.proativia.com/api/v1/customer-service \
  --header 'Content-Type: application/json' \
  --header 'Token: <api-key>' \
  --data '
{
  "leadId": "<string>",
  "serviceOwner": "<string>",
  "status": "<string>",
  "description": "<string>"
}
'
{
  "id": "<string>",
  "leadId": "<string>",
  "serviceOwner": "<string>",
  "status": "<string>",
  "description": "<string>",
  "createdAt": "2023-11-07T05:31:56Z"
}

Authorizations

​
Token
string
header
required

Token de autenticacao gerado na plataforma Sell.IA.

Body

application/json
​
leadId
string

ID do lead vinculado ao atendimento.

​
serviceOwner
string

ID do usuario responsavel pelo atendimento.

​
status
string

Status do atendimento.

​
description
string

Descricao ou observacoes do atendimento.

Response

Atendimento criado com sucesso.

​
id
string
​
leadId
string | null
​
serviceOwner
string | null
​
status
string
​
description
string | null
​
createdAt
string<date-time>